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STONE RESTORATION

WOOD & LAMINATES

TILE & GROUT CLEANING

STONE CARE INSTRUCTIONS

HARDWOOD CARE INSTRUCTIONS



OC 949-515-7800

LA 310-516-9432

SD 619-477-0555

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WHAT TO DO WHEN A SPILL OCCURS

No matter how careful you are spills are going to happen. A quick response and the right solutions can keep spills from damaging your stone or degrading the sealer.

Etch Marks
Highly acidic substances such as orange juice, coffee, vinegar, wine, tomato products, mustard and many soft drinks will “etch” most marble, limestone and travertine. Sealing allows you time to wipe up a spill, but it cannot stop the chemical reaction that may leave a dull mark. General cleaners not specifically designed for natural stone are not recommended. These may etch away the polish, discolor the surface, scratch the stone or degrade the sealer. Professional refinishing is the best way to permanently remove etches marks and restores your natural stone’s even finish.

Food Spills
Scoop up the food with a plastic spoon. Blot with dry, white cloth. Spray the area with a neutral stone cleaner and wipe off excess with a clean cloth.  If the stain remains, contact your Tsi Stone, Tile & Grout Specialist.

Liquid Spills
Blot away the excess with a clean, dry, white cloth while turning the cloth frequently. Spray the area with a neutral stone cleaner and wipe off excess with a clean cloth.  If the stain remains, contact your Tsi Stone, Tile & Grout Specialist.

Mud
Let the mud stain dry completely. Remove dried mud with a soft plastic or nylon brush. Spray affected area with a neutral stone cleaner. Wipe dry with a clean cloth. If the stain
remains, contact your Tsi Stone, Tile & Grout Specialist.

Oily Stains
If you identify the stain as having an oil base (from foods like salad, cooking oils, butter or some cosmetics) you may be able to remove the stain using a poultice. A poultice will wick up the stain from deep within the stone.  If the stain remains, contact your Tsi Stone, Tile & Grout Specialist.

Recommended Product(s):  Tsi uses only commercial grade cleaners and does not endorse or guarantee any of the OTC products recommended below.  Please speak with an associate of the company’s below for further help.  Thank you.

Stone Pro: stoneproonline.com Phone: 866.786.6310
Home Depot: TILE Lab & Stone Specialist